Contact Us
Whether it's an initial inquiry, quote, or strategic partnership — our team is available for all your questions about logistics and fulfillment.
Location
Brčko 76100, Bosnia and Herzegovina
Availability
Mon–Fri: 07:00–18:00 · Sat: 08:00–14:00
Frequently Asked Questions
Answers to the most important questions from our clients.
How quickly can you start with order picking?
After an initial consultation and system integration, we can typically begin picking your orders within 2–4 weeks. For urgent requirements, we also offer express onboarding.
Are there minimum quantities?
We have no rigid minimum quantities. Whether 100 or 100,000 shipments per month — we find a suitable solution for your volume and scale flexibly with your growth.
Which WMS and ERP systems do you support?
We work with all common systems and offer standard interfaces to SAP, Microsoft Dynamics, Shopify, WooCommerce, Magento, and many more. Custom API integrations are also possible.
How is quality ensured?
Through multi-stage quality controls, pick-by-voice technology, automatic weight and quantity checks, and regular audits, we achieve an accuracy rate of 99.8%. Our ISO 9001 certification confirms this.
Do you offer international deliveries?
Yes, through our partner network, we offer deliveries throughout the EU and beyond. We handle customs documentation, insurance, and tracking.
How transparent are your processes?
Through our customer portal, you have 24/7 real-time insight into inventory, orders, deliveries, and performance metrics. Additionally, you receive detailed monthly reports.